Terms of Service

Last updated: 1 March 2026

OVERVIEW

This website is operated by Margaret & Rose - London. Throughout the site, the terms "we", "us", and "our" refer to Margaret & Rose - London.

By accessing our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service ("Terms"), together with any policies and notices referenced herein.

If you do not agree with these Terms, you must not access or use our website or services.

We reserve the right to update, amend, or replace any part of these Terms at any time. Changes will take effect immediately upon being posted on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to customers.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that:

• You are at least 18 years old, or have permission from a parent or legal guardian.
• You will not use our products or services for any unlawful purpose.
• You will not transmit viruses, malware, or other harmful code.
• You will comply with all applicable laws and regulations.

Any breach of these Terms may result in the immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any lawful reason.

You understand that information transmitted through the internet may pass through various networks and may involve technical modifications required to connect devices and systems.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website, products, or services without our prior written consent.

Headings used in these Terms are included for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information on our website is accurate and up to date.

However, we do not guarantee that all information is complete, accurate, or current at all times.

Any reliance on information provided on this website is at your own risk.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for products may change without prior notice.

We reserve the right to modify, suspend, or discontinue any product, service, or feature at any time without prior notice.

Such changes will not affect orders that have already been accepted.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and may be offered in limited quantities.

We make every reasonable effort to display product colours, images, and descriptions as accurately as possible. However, we cannot guarantee that your device's display will accurately represent product colours.

We reserve the right to limit quantities purchased and to discontinue products at any time.

Additional information regarding returns and refunds can be found in our Returns Policy.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order where we reasonably suspect fraudulent, unauthorised, or unlawful activity.

You agree to provide current, complete, and accurate billing, shipping, and account information and to update such information as necessary.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools, applications, or services over which we have no control.

Such tools are provided on an "as available" basis without warranties or guarantees.

Your use of third-party tools is entirely at your own discretion and subject to the relevant third party's terms and conditions.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for examining or evaluating their content, products, services, privacy practices, or policies.

Any use of third-party websites is undertaken at your own risk.

SECTION 9 – USER CONTENT AND SUBMISSIONS

If you submit reviews, comments, suggestions, feedback, or other content to us, you grant us the right to use, reproduce, modify, publish, and distribute such content in connection with our business operations.

You agree not to submit content that is:

• Unlawful
• Offensive
• Defamatory
• Fraudulent
• Misleading
• Infringing upon the rights of others

You remain solely responsible for any content you submit.

SECTION 10 – PERSONAL INFORMATION

Any personal information submitted through our website is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability.

We reserve the right to correct such errors and to update information where necessary.

If an obvious pricing error has occurred, we reserve the right to cancel the affected order and provide a full refund where applicable.

SECTION 12 – PROHIBITED USES

You may not use our website or services:

• For unlawful purposes
• To violate any laws or regulations
• To infringe intellectual property rights
• To transmit malware or harmful code
• To collect personal information without consent
• To interfere with the security or functionality of the website

We reserve the right to terminate access for violations of these Terms.

SECTION 13 – LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful under applicable law.

To the fullest extent permitted by law, Margaret & Rose - London shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.

Nothing in these Terms affects your statutory rights as a consumer under the laws of England and Wales.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Margaret & Rose - London, its directors, employees, contractors, and affiliates from claims, liabilities, damages, and expenses arising from your breach of these Terms or misuse of our services.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions shall continue in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either you or us.

Any obligations or liabilities incurred prior to termination shall survive termination where legally required.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Returns Policy, and any other policies referenced on this website, constitute the entire agreement between you and Margaret & Rose - London regarding your use of our services.

SECTION 18 – GOVERNING LAW

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of England and Wales.

SECTION 19 – CHANGES TO THESE TERMS

The most current version of these Terms will always be available on this page.

We reserve the right to update or modify these Terms at any time. Continued use of our website following any changes constitutes acceptance of the revised Terms.

SECTION 20 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

Margaret & Rose - London
Email: support@margaretandrose-london.com

Support Hours

Monday – Friday: 09:00 – 17:00 (GMT/BST)

Saturday – Sunday: 10:00 – 16:00 (GMT/BST)